Terms And Conditions


Welcome to CheZeina, your premier destination for clothing from Lebanon, Turkey, and Italy. Before you begin shopping with us, please take a moment to review our Terms and Conditions. These terms outline your rights and responsibilities as a customer of CheZeina. By using our website and making purchases, you agree to abide by these terms and conditions.

1. Ordering and Payment

Order Accuracy: Ensure that all order details, including billing and shipping information, are accurate before completing your purchase. CheZeina is not responsible for any errors resulting from incorrect information provided.

2. Shipping Terms

2.1. Estimated Delivery Time:
- We aim to deliver your order within 3 to 5 working days from the date of purchase, depending on your delivery address within Lebanon.

2.2. Local Shipping Fees:
- Local shipping fees for all orders within Lebanon are fixed at $3 USD. This fee will be added to your order total during the checkout process.

3. Returns and Exchanges:
- Please note that we do not offer returns and exchanges for orders within Lebanon. All sales are final. This policy is in place to streamline the shopping process and minimize complexities associated with returns and exchanges.

3. Payment Terms:

3.1. Payment Method:
- We offer cash on delivery as the primary payment method for orders within Lebanon. This means you can pay for your order in cash when it is delivered to your specified address.

3.2. Currency:
- Our primary currency for payment within Lebanon is USD (United States Dollars). Please ensure you have the appropriate currency available for cash on delivery payments.

4. Privacy and Security


4.1 Privacy Policy: Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to our privacy practices.

4.2 Security: CheZeina takes the security of your personal and payment information seriously. We employ industry-standard measures to protect your data.

5. Intellectual Property

Copyright: All content on our website, including text, images, and logos, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute our content without permission.

6. User Responsibilities

6.1 Account Security: You are responsible for maintaining the confidentiality of your account login information. Any activity conducted through your account is your responsibility.

6.2 Prohibited Conduct: You may not use our website for any unlawful or prohibited purpose. This includes engaging in fraudulent activities, spamming, or violating any applicable laws.

7. Changes to Terms and Conditions

CheZeina reserves the right to update and modify these Terms and Conditions at any time without prior notice. It is your responsibility to review them periodically.

8. Contact Information

If you have any questions, concerns, or inquiries regarding our Terms and Conditions, please contact us using the information provided on our website.

Thank you for choosing CheZeina. We look forward to serving you and providing you with the finest fashion from Lebanon, Turkey, and Italy.


Thank you for choosing Chezzeina, and we look forward to serving you with the latest fashion from Lebanon and beyond.